The Black Card Terms and Conditions

These terms and conditions apply to your Black Card and govern the relationship between Le Benaix Bar & Brasserie, Le Bouchon Brasserie & Hotel & The Claremont Home & Garden Centre (‘we’ or ‘us’) and you. Use of your reward card constitutes acceptance of these terms and conditions. Please read the T&C’s carefully; if you have any queries about your card or these terms and conditions, please contact us.
 

The Black Card enables you to obtain exclusive card-holder discounts in participating restaurants and other businesses.
 

Obtaining your rewards card
You can obtain a rewards card, by completing our application form. The charge for a joint membership is £100 per annum. £75 for a single membership per annum. 
 

Using your rewards card
You can use your Black Card at any participating Le Bouchon Brasserie & Hotel, Le Benaix Bar & Brasserie & The Claremont Home & Garden Centre. It is not a credit card, charge card or debit card. The card can be used with a maximum of 8 people dining. The card can only be used at Le Bouchon Brasserie & Hotel & Le Benaix Bar & Brasserie Monday – Friday 12noon – late for our Mid-Week Menu for our Mid-Week Menu only. The Black Card cannot be used on Saturday, Afternoon Tea or our Bar Menu. The Black Card cannot be used in conjunction with any other discount, set menu, fixed price menu, meal deal, voucher, voucher code or privilege card, whether issued by us or by any third party. Not valid on Sale Items, Gourmet Nights, Special Promotion Nights, Valentine’s Day, Mothers Day, Fathers Day, Christmas Day, Boxing Day, New Years Eve and New Years Day or throughout the month of December. At The Claremont Garden Centre the Black Card is not valid on Sale or Discounted items. Please view specific reward for full terms on each loyalty reward. Management reserve the right to refuse membership / membership renewal. Terms and benefits of the card are subject to change without notice. Discounts are available for the card holder only. The card is not transferable. Card holder will need to present the card to receive discounts at every visit. Only one card can be used per booking. The discounts offered are available for a maximum of 8 people per visit. The 25% off hotel bookings is for individual leisure bookings only and only rooms booked direct with our hotels and not through OTA’s. The discounts and offers available with the card are not available for large parties, including private dining, events, and weddings.
 

Expiry and cancellation
Your Black card has an expiry of 1 year. However, we have the right to amend or remove the card from the business at any time. You cannot cancel your membership of The Black Card the full years membership fee is payable upfront and therefore cannot be refunded or cancelled
If the card is lost, misplaced or damaged there will be a fee of £5. In order to replace the card.
 

Registering your Black Card
Register your card on our website link or complete the card carrier in a restaurant and pass it to a team member, who will register the card for you. This way, your card is assigned to you and we can update you on Black Card holders’ offers and exclusive information about Black Card rewards.
If you need to change any of the registered details, please contact us.
 

20% Off Food - Le Bouchon & Le Benaix
Show your registered loyalty card to a waiter when ordering to redeem. Your party of up to 8 people will receive a 20% off the food bill when ordering any food from the Mid-Week Menu Monday – Friday 12:00-Late & Saturday 12noon – 14:30 only. Cannot be used in conjuction with any other offer. 
 

25% Venue Hire Discount - Le Bouchon & Le Benaix
Please show your card on booking your function, this offer only applies to future bookings and cannot be used on bookings already made with us. When booking over the phone please quote your card number, you will be required to confirm some security details with us. Discount can only be used on single bookings for Private Hire, not available for Business Use. The Black Card cannot be used on Saturday evenings or Sundays.  Card will only be accepted when shown on booking
 

10% Hotel Room & Stay & Dine Package Discount - Le Bouchon Hotel & Brasserie
Show your registered loyalty card to our receptionist on booking, when booking over the phone please quote your card number, you will be required to confirm some security details with us. Card will only be accepted when shown on booking. This offer only applies to single bookings made direct with Le Bouchon, and cannot be used for Group or Business Bookings. This offer only applies to future bookings and cannot be used on bookings already made with us.The 25% off hotel bookings is for individual leisure bookings only and only rooms booked direct with our hotels and not through OTA’s
 

10% at The Claremont Home & Garden Centre – 7 Days a Week
Please show your card to our Staff when you are at our Checkout, prior to your transaction being processed. Once the Transaction has started we may not be able to accept your discount card.
 

Opening Times

Lunch service
Mon - Saturday 12 - 2:30pm
Evening service
Mon - Saturday 5:30 -930pm
Afternoon Tea
Mon - Saturday 2:00 - 4:00pm
Bar open
Mon - Saturday 12noon - Late
Sunday 12noon - 5:30pm

Get In Touch

Main Road, Rettendon

Chelmsford, Essex CM3 8DY
Tel No. 01245 987888

E.enquiries@brasseriebenaix.com

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